Telangana Ordinance

1. For players belonging to Telangana State, why cash games on Classic Rummy are blocked?

As per the new Ordinance passed by the Telangana Government, amending the Telangana Gaming Act 1974, online rummy has been banned. This effectively prohibits players from playing online rummy games from Telangana State.

2. So what happens to the money that is in my Classic Rummy account?

Rest assured that your money is completely in safe hands and we would be processing it in due course. In case you have any questions, please don’t hesitate to contact us at support@classicrummy.com or you can call our 24/7 customer support for further details.

3. Why am I not being able to withdraw from my Classic Rummy account?

Please Note: All players from Telangana State have been restricted playing online rummy games, hence players who belong to this region are not allowed to register or login to Classic Rummy website. We request you to please write to us at support@classicrummy.com or you can call our 24/7 customer support, providing all your account details and we will get back to you at the earliest.

4. I don’t belong to Telangana, but still cannot play cash games on Classic Rummy

Request you to kindly write to us with your complaint details at support@classicrummy.com or you can call our 24/7 customer support. Our team needs to perform a compliance check which might be required to allow you to play further.

5. I have recently added money to my account with Classic Rummy. What about that?

Your money resides safely with us and we will process your withdrawal in due course. However, if you have any queries or doubts, please write to us at support@classicrummy.com or you can call our 24/7 customer support.

6. I'm not in Telangana, but my bank account is in Telangana. Am I eligible to play & raise payout request?

You're eligible to play as long as your profile (KYC) are confirming that you are not from Telangana, however we cannot process your withdrawal request till you change your bank account to Non-Telangana region.

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